FAQs

1. What products does Shop House sell?

Shop House offers a wide range of trending and everyday products including electronics, home essentials, fashion accessories, and more. We regularly update our collection to bring you the latest and best items.

2. Do you provide Cash on Delivery (COD)?

Yes ✅
We offer Cash on Delivery (COD) across India on eligible products.

3. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

4. Are the products genuine and quality-checked?

Yes. All our products go through a quality check before dispatch to ensure customer satisfaction.

5. What payment methods are accepted?

We accept:

  • Cash on Delivery (COD)

  • UPI

  • Debit & Credit Cards

  • Net Banking

  • Wallets (where available)

6. Can I cancel my order?

Yes, you can cancel your order before it is shipped.
Once shipped, cancellation may not be possible.

7. What is your return & refund policy?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Our team will assist you with a replacement or refund as per our policy.

8. How can I contact Shop House?

You can contact us through:

  • 📞 Phone / WhatsApp: +91 8565054803

  • 📧 Email: (kendepocheoo7@gmail.com)

  • 📩 Contact Us page

9. Is my payment information secure?

Absolutely. We use secure and encrypted payment gateways to protect your data.

10. Do you ship all over India?

Yes 🚚
We deliver to most locations across India.